Let Your Staff Focus on Patients.
We'll Focus on the Phones.
Our 24/7 medical receptionists provide a professional and empathetic voice for your practice, handling new patient intake and scheduling so your in-office team can provide excellent care.
See Plans for Medical PracticesThe Overwhelmed Front Desk
A chaotic front desk doesn't just create stress—it compromises patient care.
Poor Patient Experience
Long hold times, rushed conversations, and missed calls lead to patient frustration and can damage your practice's reputation.
Staff Burnout
When your skilled nurses and admins are constantly interrupted by the phone, they can't focus on the patients right in front of them.
Lost Revenue
Every new patient who goes to voicemail is a lost opportunity. 24/7 coverage ensures you capture every potential appointment.
Your HIPAA-Compliant Front Office Solution
We provide the professional administrative support your practice needs.
Secure New Patient Registration
Our receptionists collect new patient information—including demographics and insurance provider details—accurately and confidentially, following all HIPAA guidelines.
24/7 Appointment Scheduling
We book, confirm, and reschedule appointments directly in your calendar or EMR/EHR system, ensuring your schedule is always full and accurate.
Urgent Call Triage & Routing
Following your exact protocol, we can identify urgent calls from patients or other providers and transfer them directly to the on-call doctor, nurse, or appropriate staff member.
Professional Messaging
For non-urgent matters, like prescription refill requests or insurance questions, we take a detailed, accurate message and deliver it instantly to the correct department.
Serving All Medical & Wellness Practices
Our service is flexible enough to support any healthcare provider.
"Patrick is very knowledgeable, very helpful, and very quick to respond. I am very happy to be working with him. Highly recommend."
Siedentopf Law
Ready to Improve Your Patient Experience?
Choose a plan today and let our HIPAA-compliant receptionists provide the professional support your practice deserves.
View Our HIPAA-Compliant Plans